1. INTRODUCTION
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
Stepway (OPC) Pvt. Ltd. (hereinafter “Fly India Club”) recognizes the importance of privacy of its Users and also of maintaining of the information provided by its Users as a responsible data controller and data processer.
This Privacy Policy is applicable to Users who uses Platform and agree to be bound by the terms and conditions of this Privacy Policy. You expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. If you do not agree with this Privacy Policy please do not access or use our Platform. This Privacy Policy is incorporated into and subject to the ToU and applies to the use or access of our Platform and any other services directly provided by Fly India Club.
For the purpose of this Privacy Policy, wherever the context so requires “you/You”, or “your/Your” shall mean User and the term “we/We”, “us/Us” or “our/Our” shall mean Fly India Club.
This Privacy Policy does not apply to any website(s) or mobile sites of third parties, even if their websites are linked to our Platform. It is recommended that you review the privacy statements and policies of any such third parties with whom you interact.
This Privacy Policy is an integral part of your ToU with Fly India Club and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the ToU.
By using the Platform or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfil our legal obligations as well as our obligations towards third parties as per our ToU.
“Personal Information” of User shall include the information shared by the User and collected by us for the following purposes:
I. Registration on the Platform:
Information which you provide while subscribing to or registering on the Platform, including but not limited to information about your personal identity such as name, gender, marital status, religion, age, contact details such as email address, postal addresses, telephone number and any other similar information.
II. Other Information:
a. Transactional history about your activities, booking behaviour on Platform and related activities;
b. Your usernames, passwords and other security related information used by you in relation to our service;
c. Any content uploaded by you on our Platform;
d. Data available in public domain or received from third party including social media channels, including but not limited to personal or non-personal information or any other information that is permitted to be received as per your account settings as part of your account information; or
e. Any other information that you may provide directly or indirectly in the course of transacting with the Platform.
3. USE OF INFORMATION
We may use your Personal Information for several purposes, including but not limited to:
a. Confirm your bookings;
b. Keep you informed of the transaction status;
c. Send booking confirmations;
d. Send any updates or changes to your booking;
e. Send verification message(s) or email(s);
f. Validate or authenticate your account and to prevent any misuse or abuse; or
g. Contact you for any other similar purposes
We use Personal Information to provide the services you request. To the extent we use your Personal Information to market to you, we will provide you the ability to opt-out of such uses.
4. COOKIES
We use cookies to personalize your experience on the Platform and the advertisements that may be displayed. Cookies allow us to serve you better and more efficiently, help your login faster, and aggregated to determine your booking/travelling trends.
We use cookies to collect information for record keeping purposes and make it easier to navigate the Platform. Cookies are small text files that are stores on Users’ hard drives. We will not use cookies to collect Personal Information without getting your permission.
In order to ensure easy and comfortable surfing on our Platform, each time any unregistered User visits our Platform, the computer collects certain statistical information. These statistics are only used to provide us information in relation to the type of User using our Platform by maintaining history of page requests and at no point they identify the personal details of the unregistered User. We may make use of this data to understand as to how our Platform is being used.
5. SHARING OF INFORMATION
In the interest of providing services to you, improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Information with our affiliate or associate entities including third party with whom we engage for providing services related to the Platform and for fulfilling your requests.
You hereby permit and allow us to share your Information with such recipients. We are committed to ensuring that Information shared by you is protected under similar contractual obligation by us with such recipient and we assure you that it shall solely be used in accordance with this Privacy Policy.
We further ensure that all such recipients employ best industry measures and comply with Data Protection Laws. Users are requested to maintain confidentiality of their username or login credential and prevent any unauthorized access, for which we will not be responsible.
We may share your Information with our affiliates, subsidiaries, joint ventures or other companies under a common control that we may have now or in the future, in which case we will require them to honour this Privacy Policy.
Fly India Club may also share Personal Information if Fly India Club believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and condition or our policies.
6. OPTING OUT
You will occasionally receive e-mail updates from us about order informationand other noteworthy items. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.
7. PROTECTION OF INFORMATION
Fly India Club has drawn up stringent measures to protect the loss, misuse and alteration of the Information provided by you. We adhere to strict security guidelines, for protecting your information within our control against unauthorized access. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Information we collect online. We restrict access to information to our employees, contractors and agents who need to know that Information as per this Privacy Policy and are subject to confidentiality obligations.
All payment transactions are processed through secure gateway providers and are not stored or processes on our servers.
We disclaim any liability arising due to any acts or omissions or practices or procedures of any persons, companies, institutions or websites that we do not control, operate or manage.
8. THIRD PARTY LINKS
Our Platform may link to other websites or third-party service providers’ websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites and your interactions on such websites will be governed by their privacy statement.
9. WITHDRAWAL OF CONSENT AND PERMISSIONS
You may withdraw your consent to submit any or all Personal Information or decline to provide any permissions on as covered above at any time. In case, you choose to do so then your access to the Website may be limited, or we might not be able to provide the services to you. You may withdraw your consent by sending an email to [SUPPORT@FLYINDIA.CLUB].
10. YOUR RIGHT QUA PERSONAL INFORMATION
You may access your Personal Information from your User account with Club Factory. You may also correct your personal information or delete such information (except some mandatory fields) from your User account directly. If you don’t have such a User account, then you write to [GRIEVANCE@FLYINDIA.CLUB].
11. HOW LONG DO WE KEEP INFORMATION
We will retain your Personal Information as long as it is reasonably necessary for the purposes of this policy. We may retain it for a longer period to comply with any legal, regulatory, tax or accounting requirements. Where your Personal Information is no longer required, we will ensure it is either securely deleted or stored in a way which means it will no longer be used by us.
12. AMENDMENT
We reserve the right to revise the Privacy Policy from time to time to suit various legal, business and User requirements. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You are required to be aware of any changes and review this policy periodically. This policy is effective from the date last updated.
13. GOVERNING LAWS AND JURISDICTION
Your use of the Platform is governed by laws of India and any dispute is subject to exclusive jurisdiction of courts of New Delhi.
14. GRIEVANCEOFFICER
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer is specified below:
Name: SUSHANT KUMAR
Address: [2F-CS-24, SECTOR-1, ANSAL PLAZA, VAISHALI, GHAZIABAD, U.P.-201010]
Contact Number: [9643408003]
Email ID: [GRIEVANCE@FLYINDIA.CLUB]
You may always submit concerns regarding this Privacy Policy via email to us at [GRIEVANCE@FLYINDIA.CLUB]. Fly India Club shall endeavour to respond to all responsible concerns within the time limit prescribed by law.